Task log  ·  Eastside Auto Pending
Follow up on Mike's brake estimate
Rear pads flagged, job declined — service visit
18 days ago Recovery
Sarah hasn't been back
CR-V, last visit — 6 weeks ago, due for 80K service
6 weeks ago Retention
Ask Jake for a review
Full service completed — picked up yesterday
1 day ago Reputation
Book Mike’s brake job
Customer replied “Wednesday morning” — 3 slots to offer
Just now Auto-Book
RECOVERY REPUTATION AUTO-BOOK RETENTION THE OPERATOR

A glimpse of what your customer receives.

9:14
EA
Eastside Auto
+
iMessage
4 operators
in every kit
Weekly reports
Every Friday
< 14 days
from onboarding to
first live message
100 %
owner-approved —
only if you want that level of control
№ 02  ·  The operators

Four operators. One closed loop.

Outreach finds the opportunity. Re-engagement starts the conversation. Retention brings them back. Auto-Book lands the appointment — on slots your business can actually deliver.

Operator IRecovery

The customer who said no.

Revenue sitting in your system, recovered.

Reaches out on declined estimates and deferred services — by text, in your voice.

Operator IIAuto-Book

The appointment that books itself.

Zero dropped appointment requests because staff got too busy to follow up.

Real multi-turn conversation. Understands “Wednesday morning,” “later please,” and “actually Thursday.” Offers three slots matched to your hours and store capacity. Books to Tekmetric, Zenoti, or any capable software your business currently uses. Or use our in-house booking system.

Operator IIIRetention

The customer who hasn’t been back.

Lapsed customers back engaged.

Knows service intervals, last visit dates, and what they’re due for — before you do.

Operator IVReputation

The review you forgot to ask for.

Reviews that reflect the work you actually do.

Sentiment-checked, 24 hours after pickup. Unhappy customers stay private.

Your level of control
Autopilot

Operator handles everything end-to-end. Appointment lands on your calendar.

Approve

Operator runs the conversation. You tap once to confirm the final slot.

Handoff

Operator gathers context — times of availability, service needed, and texts you a summary to call.

Change modes any time. No need to re-train the operator.

№ 03  ·  Plain English

Let’s be
direct.

A lot of “AI for small business” means a chatbot you set up yourself, a complicated dashboard with pointless metrics, and a platform that vanishes after the trial ends. That’s not what this is.

  • Not this. A chatbot on your website.
  • Not this. Automation that sounds like automation.
  • Not this. A vendor who disappears after setup.
  • Not this. A contract that traps you if the math stops working.
  • Not this. A click-to-book link that can’t follow the conversation.
№ 04  ·  What working with us looks like

Your voice. Your customers.
Our operators.

We train the operator on how your business actually sounds. Every message that goes out is calibrated to your owner’s tone — not a template, not a merge field. The operator acts a true extension of your team. When a customer is ready, the operator doesn’t hand you a link — it lands the appointment.

The calibration difference
Generic AI

“Hi [First Name], we noticed you’re due for a service. As a valued customer, we’d like to offer you 10% off your next visit. Book at [website].”

Your operator

“Hi Sarah — it’s Bloom Medspa. It’s been about three weeks since your Botox visit, and with your wedding coming up, a HydraFacial is perfect timing for that glow. Want us to get you on the schedule?”

same job. different result.
The Auto-Book difference
Generic / click-to-book

“Hi [Name], you have a declined service. Click here to book: [link]”

Your operator

“Hi Mike — it’s Jess at Paws & Polish. Bella’s probably getting a little shaggy by now — she’s due for her usual bath, trim, and nails. We’ve got Wed 8:00 AM, Wed 9:30 AM, or Thu 10:00 AM if you want to get her in. What works best for you two?”

template link vs. service advisor
The Weekly Report
Weekly Field Report · Eastside Auto
This week, ShopFlow worked the phones so you didn’t.
Apr 14 – Apr 20, 2026
47
Messages Sent
41
Customers Reached
15%
Reply Rate
18hrs
Owner Time Saved
↑ 15% vs prior week
Declined Revival
Revival attempts 19
Replied to SMS 7
Lapsed Reactivation
Reactivation texts 16
Replied to SMS 5
Review Acceleration
Review requests sent 12
Estimated reviews 5
4-Week Trend Messages / wk
32
Mar 30
38
Apr 6
41
Apr 13
47
Apr 20
№ 05  ·  The math
I.

Our operators run for less per month than you’d pay a part-time employee for a single week.

II.

Every month without an operator is a month of customers who slipped away, follow-ups that never went out, reviews that were never asked for, and bookings that never landed.

III.

The math is positive before day 30. Every month after that is the same math, running quietly in the background.

IV.

Most businesses we work with have 30–100 customers per month sitting in follow-up limbo — lapsed visits, open quotes, a “let me think about it.” Each one is a $200–$2,000 opportunity. Recover even 10% and the operator pays for itself — before your team gets a single hour back.

We don’t ask you to take that on faith — your weekly report shows every message sent, every reply received, and every booking that landed.
Transparency you can trust.

№ 06  ·  The service

We build it.
We run it.
You own it.

Fox Hunt Digital is not a tool you buy and figure out. We build the operators, run them, and stay on every month to keep them sharp. You decide how involved you want to be — approve every message, approve just the sensitive ones, or let the operators run autonomously. The weekly report tells you what happened either way.

№ 01
You do this

Request your operator kit

Fill out the short form below or book a 20-minute call. We read every request personally. If there’s a fit, we reply within the week. If there isn’t, we’ll say so plainly and point you somewhere useful.

№ 02
We do this

We build & customize your kit

We dive deep inside your business to understand your voice, your processes, and your customers. Then we build the operator system: configured to your voice, trained on your trade, connected to Tekmetric, Shop-Ware, Zenoti, or your booking system — so appointments land where your team already works. You don’t touch a line of code. You don’t set anything up. We deliver it ready to run.

№ 03
We do this too

We keep it running

Your operators run in the cloud — no hardware, no installation. A dashboard shows everything in real time: messages sent, replies received, appointments booked. Your morning brief lands by text & email. The first week runs in shadow mode — you see every draft before anything goes out. After that, you set your comfort level: approve every message, approve just the ones that feel risky, or let the operator run on its own. We stay on every month to tune the voice and report back. (Want the hardware on-site? The Den, our physical operations center, is available as an add-on.)This isn’t a handoff. It’s an ongoing service.

We take on limited amount of clients each month — on purpose.
We read every request ourselves, and we’re straight with you when it’s not a fit.

Let's find out if we can help
№ 07  ·  Admission

We take a small number of clients each month.

Tell us what’s buried through the form below or a short call. We read every request personally. If the fit is right, we reply within the week. If it isn’t, we’ll say so plainly and point you somewhere useful.

Request your operator by email
Or book a short call

Twenty minutes. No slides, no pitch. Just a fit check.

The schedule below shows real openings — pick one that works.